Frequently Asked Questions

Psychotherapy is a collaborative process where you work with a trained psychologist to understand your thoughts, emotions, and behaviors. It's not just talking—it's structured, evidence-based work that helps you build skills, process emotions, and create lasting change. Sessions are goal-oriented and tailored to your unique needs.

While friends provide support, therapy offers professional expertise, clinical training, evidence-based techniques, and a structured approach to addressing mental health concerns. Therapy is confidential, non-judgmental, and focused entirely on your growth and healing.

No. Therapy is for anyone experiencing stress, confusion, relationship challenges, emotional struggles, or life transitions. You don't need to be in crisis to benefit from therapy. It's a space for growth, self-understanding, and building emotional resilience.

It varies based on individual needs and goals. Some clients see improvement within 8-12 sessions, while others benefit from longer-term work. During your initial assessment, we'll discuss a treatment plan and expected timeline.

The initial assessment (60 minutes) is a comprehensive evaluation where we discuss your concerns, symptoms, history, strengths, and goals. This helps create a personalized treatment plan. It's a safe, non-judgmental space.

Typically, weekly or bi-weekly sessions are recommended for consistent progress. However, frequency can be adjusted based on your needs, availability, and therapeutic goals.

Yes! We offer both online (via secure video call) and in-person sessions. You can choose based on your comfort, location, and convenience. Both formats maintain the same professional standards and confidentiality.

Please inform us at least 24 hours in advance if you need to cancel or reschedule. This allows us to offer the slot to someone else. Late cancellations may not be refunded as the time was reserved for you.

Yes. Everything you share in therapy is strictly confidential and protected by professional ethical guidelines. Information is only disclosed with your written consent, in emergencies, or if required by law.

Yes. We use secure, encrypted platforms (Google Meet/Zoom) for online sessions. Please ensure you're in a private space during sessions, avoid public Wi-Fi, and use headphones for added privacy.

No. Your therapy is completely private unless you choose to share it. We do not contact family members, employers, or anyone else without your explicit written permission.

Fees vary by service: Initial Assessment (₹2,500), Individual Therapy (₹2,000), Couples Therapy (₹2,800), and Psychological Assessments (₹5,000-₹11,000). See our Fees page for complete details.

Payment is required in advance at the time of booking to confirm your appointment slot. This ensures commitment to the therapeutic process.

We accept online payments via UPI, Credit/Debit cards, and Net Banking through secure PayU payment gateway.

Currently, we do not have direct insurance billing. However, you can request a detailed invoice to submit to your insurance provider for possible reimbursement.

If you're feeling confused, overwhelmed, stuck, or curious about therapy, an initial assessment can help clarify whether it's right for you. There's no pressure—it's simply a conversation to explore your concerns and options.

Yes. We offer couples therapy specifically designed to address communication breakdowns, conflicts, trust issues, and emotional disconnect. Even if only one partner attends initially, individual therapy can improve relational patterns.

Yes. We provide adolescent counseling for issues like academic pressure, low confidence, peer challenges, emotional instability, and identity confusion. Parent guidance is included when appropriate.

Therapeutic rapport is important. If after a few sessions you don't feel comfortable, please communicate openly. We can discuss adjustments or provide referrals if needed.

No. This website and services are NOT for emergencies. If you're experiencing thoughts of self-harm, harm to others, or a medical emergency, please contact your local emergency number or visit the nearest hospital immediately.